MEDzooz Academy

Privacy Policy

Effective Date: August 19, 2026 · Last Updated: August 2026

MEDxManual, LLC (“MEDxManual,” “we,” “us,” or “our”) operates MEDzooz Academy (“MEDzooz,” “the Platform,” or “the Service”), an online medical education platform designed to help medical students strengthen clinical reasoning skills and improve their approach to medical questions.

This Privacy Policy describes how MEDxManual collects, uses, discloses, and protects information when you access or use MEDzooz, including our website, educational content, quizzes, and related services.

By accessing or using MEDzooz, you acknowledge that you have read and understood this Privacy Policy.

MEDxManual does not sell your personal information.

1. Information We Collect

We collect information that you provide directly to us, information collected automatically when you use the Platform, and information received from third-party service providers.

Information you provide

When you create an account, purchase access, communicate with us, or use MEDzooz, we may collect:

•Name

•Email address

•Username or account credentials

•Password information stored securely and not accessible in readable form

•Billing and payment-related information processed through third-party payment providers

•Course progress information

•Quiz responses and performance data

•Saved questions, bookmarked topics, or review preferences

•Feedback, survey responses, or communications you submit

•Other information you voluntarily provide

We collect this information to create and manage your account, provide access to educational materials, track learning progress, improve the Platform, and communicate with you.

2. Educational Activity Information

Because MEDzooz is an educational platform, we collect information related to your use of the Service, including:

•Lessons completed

•Courses accessed

•Quiz attempts and responses

•Scores and performance trends

•Topics flagged for review

•Questions saved for later review

•Other learning activity within the Platform

This information allows MEDzooz to provide educational functionality, help you monitor your progress, and improve our educational content and platform experience.

MEDzooz does not use your individual educational performance information to make decisions about academic advancement, licensing, employment, admission, or professional qualification.

3. Automatically Collected Information

When you access MEDzooz, certain information may be collected automatically through technologies such as cookies, analytics tools, and security services.

This information may include:

•IP address

•Browser type and version

•Device information

•Operating system

•Pages visited

•Dates and times of access

•Referring website information

•General usage information

MEDxManual uses this information to:

•Maintain website security and reliability

•Detect and prevent abuse, unauthorized access, and security threats

•Troubleshoot technical issues

•Understand general website usage patterns

•Improve website performance and user experience

MEDxManual uses Cloudflare services, including analytics and security tools, to help monitor website performance, protect against malicious activity, and understand general visitor interactions with the MEDzooz website.

Cloudflare may collect and process certain technical information, such as IP addresses, device information, browser information, and website activity data, in accordance with its own privacy practices.

4. Cookies and Similar Technologies

MEDzooz uses cookies and similar technologies to provide, secure, and improve the Platform.

Cookies and similar technologies may be used for:

•Maintaining user login sessions

•Remembering user preferences

•Supporting website functionality

•Website security

•Performance monitoring

•Understanding general website usage patterns

MEDzooz uses Cloudflare analytics and security services, which may use cookies or similar technologies to collect technical information about website visitors and interactions with the website.

You may adjust your browser settings to refuse cookies; however, certain features of MEDzooz may not function properly if cookies are disabled.

For additional information regarding cookies, please review our Cookie Policy.

5. How We Use Your Information

MEDxManual may use collected information to:

•Create and manage your MEDzooz account

•Provide access to educational content

•Process payments and subscriptions

•Track course completion and learning progress

•Deliver account-related communications

•Send educational updates, announcements, and optional marketing communications

•Respond to questions or support requests

•Improve MEDzooz content, features, and user experience

•Protect against fraud, misuse, and security threats

•Comply with legal obligations

MEDxManual does not sell your personal information.

6. Email Communications

MEDzooz may send emails related to:

•Account registration

•Password resets

•Account security

•Course access

•Important service updates

•Educational announcements

You may receive optional informational or promotional emails. You may unsubscribe from marketing communications at any time by following the instructions included in those emails.

You may continue receiving essential service-related communications even if you unsubscribe from promotional emails.

7. How We Share Information

MEDxManual does not sell, rent, or trade your personal information.

We may share information with trusted third-party service providers who assist us in operating MEDzooz, including providers for:

•Website hosting

•Website security and performance

•Learning management system functionality

•Payment processing

•Email delivery

•Video hosting

•Analytics and website improvement

These providers are permitted to access information only as necessary to provide services to MEDxManual and are expected to protect your information.

We may also disclose information when required by law or when reasonably necessary to:

•Comply with legal obligations

•Protect our rights or property

•Prevent fraud, security threats, or misuse

•Protect the safety of users or others

8. Third-Party Services

MEDzooz uses third-party services to support website functionality, security, performance, and educational features.

These services may include:

•Cloudflare for website security, performance optimization, and analytics

•Vimeo for embedded educational videos

•WordPress, Elementor, LearnDash, H5P, and related website tools for platform functionality

•Hosting providers for website infrastructure

•Payment processors for transactions, if applicable

These third-party providers may collect or process certain information according to their own privacy policies.

MEDxManual does not control and is not responsible for the privacy practices of third-party services.

Security, retention, rights, and policy details

Open a section for additional details.

MEDxManual uses commercially reasonable administrative, technical, and organizational safeguards designed to protect your information from unauthorized access, disclosure, alteration, or destruction.

However, no website, online platform, or electronic storage system can be guaranteed to be completely secure. You acknowledge that transmission of information through the internet carries inherent risks.

MEDxManual is not responsible for unauthorized access, security breaches, hacking incidents, malware attacks, or other events beyond our reasonable control, although we will take reasonable steps to respond appropriately if such an event occurs.

We retain personal information only for as long as reasonably necessary to:

•Provide the Service

•Maintain account records

•Comply with legal obligations

•Resolve disputes

•Enforce agreements

•Improve our services

When information is no longer needed, we may securely delete or anonymize it.

Depending on where you reside, you may have certain rights regarding your personal information, including the right to:

•Request access to information we maintain about you

•Request correction of inaccurate information

•Request deletion of personal information

•Request information about how your information is collected and used

•Opt out of certain communications

To submit a privacy request, please contact us through the Contact Us page on the MEDzooz website.

We may need to verify your identity before completing certain requests.

If you are a California resident, you may have additional rights under applicable California privacy laws, including the California Consumer Privacy Act (CCPA), as amended.

MEDxManual:

•Does not sell personal information

•Does not share personal information for cross-context behavioral advertising

•Does not discriminate against users for exercising privacy rights

California residents may request access to, correction of, or deletion of certain personal information collected by MEDxManual.

To submit a California privacy request, please contact us through the Contact Us page on the MEDzooz website.

MEDzooz is intended for medical students, healthcare learners, and adult users.

MEDxManual does not knowingly collect personal information from children under the age of 13.

If we become aware that information from a child under 13 has been collected without appropriate consent, we will take reasonable steps to delete that information.

MEDzooz is operated in the United States.

If you access MEDzooz from outside the United States, you understand that your information may be transferred to and processed in the United States, where privacy laws may differ from those in your country.

We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or services.

When changes are made, we will update the “Last Updated” date at the top of this policy.

Your continued use of MEDzooz after changes become effective constitutes acceptance of the updated Privacy Policy.

If you have questions about this Privacy Policy, our privacy practices, or would like to submit a request regarding your personal information, please contact us through the Contact Us page available on the MEDzooz website.

MEDxManual, LLC
MEDzooz Academy